Odoo Support
Odoo Support
Fast, efficient and personalized assistance.
Improve customer service and resolve Odoo tickets. Design automatic answers for the different stages of a request. Odoo Help Desk saves time and increases your productivity. Monitor and review support ticket statuses.
Prioritize requests according to whether they require technical team assistance, automated responses or sending presentations or faqs.
Let your support team spend their time, only on the issues that need it, with Odoo Incident Management.
Full attention to your customers, saving time.
MULTICANAL
Contact your customers through different channels. Through email, where the received emails generate assistance requests automatically, through the customizable web form or through the online chat, interacting at the same time with your web visitors.
AGILITY OF RESOLUTION
Templates and automated responses for recurring questions or problems. Pre-designed emails for the different stages of the resolution of support requests. Automatic template answers to respond instantly to live chat.
AUTOSOLUTIONS
Link your customers' recurring questions and presentations to the corresponding support requests. Encourage customer-to-customer solutions by developing a community around your product with the forum
Millions of users have grown their businesses with Odoo software
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